Campus Location: New Westminster

Regular / Term: Regular

Closing Date: Open until filled, with a first review of candidates on March 16th

Position Summary

This role is an exciting opportunity to support high-impact training delivered to Emergency Management British Columbia (EMBC) in the areas of Emergency Support Services (ESS), Search and Rescue (SAR), and emergency management. You will play a key part in preparing, organizing, and coordinating both online and in-person courses, ensuring a smooth and professional experience for students, instructors, and clients. From managing registrations and documentation to preparing course materials and coordinating travel, you’ll keep essential training programs running efficiently. You’ll also help maintain and format course content in MS Word and online platforms, working closely with a supportive team of Program Assistants, the Program Planner, and Coordinators/Instructional Designers. This position is well-suited to someone who enjoys a dynamic environment, excels at organization and customer service, and can confidently respond to a wide range of requests while maintaining accuracy and meeting deadlines.

In this role, you will handle a variety of responsibilities that keep our programs operating seamlessly. These include processing section requests and updates, maintaining accurate records in Colleague and e-Course systems, reviewing applications, registering students, managing program inboxes, and sending course communications. You will coordinate venue bookings, travel arrangements, shipping of course materials, and online course setup in Blackboard. Additional tasks include updating course content, administering student feedback surveys, tracking grades and statistics, supporting distance learning courses, and assisting with expense and invoice processing. You will also collaborate with colleagues across the division and provide backup support where needed, making you an essential contributor to the success of our training programs.

Qualifications & Requirements:

• Secondary school graduation plus three (3) years related office experience;
• Proficiency in the operation of word processing and spreadsheet software, including MS Office Suite (Word, Excel and Outlook);
• Demonstrated proficiency in Colleague for routine section and student activities;
• Knowledge of e-Course, Blackboard and Qualtrics are an asset;
• Strong writing and verbal communication skills, including accurate spelling, grammar and proofreading abilities;
• Proven ability to meet deadlines, manage priorities and maintain a high level of accuracy, while processing a high volume of work within an independent setting;
• Ability to maintain a positive attitude with a focus on quality customer service;
• Proven ability to establish and maintain effective working relationships with a variety of internal and external contacts in a team-based setting;
• Physical ability to lift boxes (up to 25 lbs.) required.

About JIBC

Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management. 

As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

What JIBC Offers:

We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro-rated in first year), as well as other generous leave entitlements.

How to Apply

Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.