Campus Location: New Westminster

Regular / Term: Regular Full Time

Closing Date: Open until filled

Position Summary

The Justice & Public Safety Division (JPSD) is seeking a highly organized and detail-oriented Program Assistant, Driver Education. This position plays a crucial role in providing administrative support in a fast-paced and time-sensitive environment. The ideal candidate will have excellent multitasking abilities, strong communication skills, and a commitment to ensuring the smooth operation of all programming.

The Program Assistant's responsibilities are multifaceted and critical for the smooth operation of various programs, with a primary focus on supporting the Road Safety At Work (RSAW) program. RSAW is managed by the Justice Institute of British Columbia (JIBC) and funded by WorkSafeBC. The Program Assistant oversees all RSAW administrative functions, including managing substantial invoice processing, creating service agreements, and handling contracts. Other financial duties include purchasing and visa reconciliation, as well as reviewing documentation for insurance and indemnity requirements and securing necessary approvals.

A key aspect of the role is providing comprehensive support to the 11 RSAW team members and other stakeholders, addressing a wide range of inquiries and concerns to ensure smooth program delivery.

Additional responsibilities include organizing events, meetings, and RSAW conference attendance, ensuring all logistical details are meticulously handled. The role requires minute-taking, and the formatting of reports, proposals, and presentations. Effective communication is essential, as the Program Assistant will liaise with team members, external partners, and vendors, as well as respond to general inquiries via email and phone. Additionally, the assistant will collect data on online course completions and maintain program documentation using OneDrive. This position requires a high level of professionalism, attention to detail, and the ability to efficiently manage multiple tasks in a dynamic environment.

Qualifications & Requirements:

• Secondary school graduation, plus three (3) years office experience; or an acceptable equivalent combination of education, training and experience;
• Proficiency in the operation of Word, Excel, Outlook, Colleague and Blackboard;
• Excellent verbal and written communication skills;
• Excellent customer service and organizational skills;
• Must be open and adaptable to changing processes with an ability to be proactive and become part of solutions;
• Ability to establish work priorities, multi-task and meet deadlines while working with frequent interruptions;
• Strong spelling, grammar, and proof reading skills;
• Ability to carry out complex instructions accurately;
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts in a team based setting is very important, including staff, students, and the public;
• Proven ability to work independently and meet deadlines;
• Ability to problem solve;
• Ability to remain calm under pressure and deal with sensitive information

About JIBC

Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management. 

As a JIBC employee, you’ll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counseling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

What JIBC Offers:

We offer a total compensation package that includes Extended Health and Dental Benefits, and enrollment in the Municipal Pension Plan after six months. In addition, we offer 15 vacation days annually (pro-rated in first year), as well as other generous leave entitlements.

How to Apply

Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.

Justice Institute of British Columbia believes in creating accessible programming, workplaces and spaces that reflect the community we serve. Our desire is to continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and students and where everyone feels empowered to share their experiences and ideas. 

We encourage applications from members of groups that have been marginalized on any grounds named under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person of Indigenous ancestry.

We thank all applicants for their interest in employment with JIBC.  Only those selected for an interview will be contacted.